Fulfillment Policy for Skin Beauty Solutions
1. Refund Policy At Skin Beauty Solutions, we strive to ensure complete customer satisfaction. Refunds are considered on a case-by-case basis provided that the request is made within 30 days of the purchase date. Please contact our customer service team with your order details and the issue you have encountered. Eligibility for refunds will be determined after a careful review of the circumstances.
2. Delivery Policy All orders are shipped from our facilities in the United States. We aim to process your orders swiftly with an estimated handling and delivery time of 3-5 business days for domestic shipments. International shipments typically arrive within 2-5 weeks, depending on customs processing in the destination country. Please note that delivery times are estimates and may vary based on factors outside our control.
3. Return Policy We are committed to fairness and customer satisfaction regarding returns. If you are dissatisfied with your purchase for any reason, please reach out to our support team to discuss the possibility of a return. We ask that you contact us within a reasonable time frame to facilitate a smooth return process.
4. Cancellation Policy To cancel an order, please submit your request within 6 hours of placing the order. Since we ship orders on Monday, Wednesday, and Friday, this policy helps ensure that your order is canceled before it is dispatched. If a cancellation request is made on time but the order is still shipped, we will handle it as per our return and refund policies.
Note: Please ensure that all products returned are in their original condition, and the return shipment is properly secured. We reserve the right to refuse returns on items that do not meet these conditions.
Contact Information For any queries regarding your order, refunds, returns, or cancellations, please contact our customer support team at [insert customer support contact information].